Hess Corporation is a leading global independent energy company, engaged in
the exploration and production of crude oil and natural gas, as well as in
refining and in marketing refined petroleum products, natural gas, and
electricity. Our vision is to maximize shareholder value by enhancing
financial performance and providing long-term profitable growth. We are
committed to meeting the highest standards of corporate citizenship by
protecting the health and safety of our employees, safeguarding the
environment and creating a long-lasting, positive impact on the communities
in which we do business.
The Jambi Merang Operating Company in Indonesia is currently undertaking a
reorganization process which will result in operations management and
principal service groups being based in the JOB's headquarters in Jakarta.
As part of this process a requirement has been identified to appoint an
Information Services (IS) Manager to manage the delivery of IS to around
100+ staff across the HQ, operational sites and gas plant in Jambi located
in Western Sumatra
Roles / Responsibilities
The successful applicant will manage a multi-location team responsible for
the effective delivery of all principal IS service lines to the business in
Jakarta, gas plant and operational sites. These service lines include
project management, implementation and maintaining ongoing operations of:
§ Desktop / Server infrastructure
§ Voice, data and video communications
§ Geotechnical infrastructure and applications
§ Technical data management
§ Information management
§ Desktop / first line support
§ 'Back office' support services
§ Business applications
§ Inter / Intranet
§ Remote / mobile computing
§ Business analysis / project management
The principal responsibilities of the IS Manager will include:
§ Working to ensure IS services are delivered consistently and to
agreed service levels.
§ Supervision and development of IS team across multiple locations
§ Consultation with business managers to identify opportunities to
improve performance or efficiency, normally through the enhanced use of IS.
§ Establishment and enforcement of formal support processes and
procedures.
§ Effective liaison with Hess IS functions to ensure compliance with
IS strategy and Hess standards best practices.
§ Assume the role of bridge between Hess IS and JOB management to
ensure Hess IS best practices are applied to JOB IS operations.
§ Coordinating specialist assistance from Hess IS resources and
third party support as appropriate.
§ IS project coordination and management.
§ Management of annual regional IS budgets.
§ Building effective working relationships with key stakeholders
within the business.
Experience
§ At least 10 years IS experience, including at least 3 years in a
senior IS position.
§ Demonstrable experience of successfully managing an IS function
across a broad range of technical disciplines.
§ Must combine IS competency with business perception.
§ Must be able to communicate effectively with business customers up
to senior management level.
§ Must be self-motivated, able to act independently with minimum
supervision while remaining a strong team player.
§ Must display a strong customer focus and willingness to take
ownership of problems
§ Strong knowledge of IT infrastructure and voice/data
communications.
§ Oil industry experience and/or knowledge of geotechnical
applications and infrastructure would be desirable.
Reporting Lines
§ Incumbent will required to report in matrix reporting to:
- Hess IS Service Delivery Manager based in Kuala Lumpur for Hess IS
best practice and standards application
- JOB General Manager based in Jakarta for day to day operations of
functions and project implementation
Qualification
§ A degree qualification in an appropriate ICT or related
discipline.
Certified project management in either Prince2 or PMP is desirable but not a
must
This position requires fluency in written and spoken English.
Apply online at
www.hess.com/Careers/experienced_professionals_htm
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