Asst. Manager / Manager Warranty Administration - CRD/- 2367

*MNC, Global leader in automotive experience, building efficiency and power
solutions with 136,000 employees in more than 1,000 locations serving
customers in 125 countries, is looking for :*
**
*Post : Asst. Manager / Manager Warranty Administration - CRD/- 2367*
*Location :* New Delhi
*Qualifications :* Diploma in Mechanical Engineering (DME)
*Experience :* 3 to 4 years experience in Service Industry. Experience in
air-conditioning Industry preferably.

*Job Description :*

- Customer handling and should be good at managing customer relationship
- Good communication skills, presentable, good coordination skills.
- Has to be a self-motivated person and should take initiatives
- Ability to understand and communicate effectively verbal and written.
- Making offers, price list for branches
- Processing warranty claims with overseas factory & parts hub,
overlooking logistics of parts supplied from overseas / local parts hub
- Should be able to generate opportunities, which can be converted into
orders.
- Weekly Reviews with all regions.
- Person with Vapour compression chiller system / HVAC background will be
an added advantage.

*USD responsibility: *

- Direct Chiller Spare USD order processing.
- Sending quote to customers.
- Handling logistics of USD order processing.
- Coordinating for PI and packing list.
- Tracking of payment from customer for USD order processing & credit
transfer.
- Preparing monthly forecast for payment.
- Keeping Record of GP of Individual order and preparing monthly Margin
Sheet.

*Warranty responsibility: -*

- Coordination with Service Administrator for warranty data.
- Verify warranty eligibility.
- Processing claims with all the supportive documents to overseas.
- Following up warranty approval from overseas and clarifying all doubts/
recalls.
- Arranging for spares by raising P.O.
- Keeping track of Parts.
- Follow up with customers.
- Getting data from Service Administrator for claim submission.
- Reconcile all warranty expenditure (including local vendor bills) and
getting credit transferred to India books by raising invoice.
- Maintaining Record of New Chillers and Installation data.
- Keeping track of warranty amount for individual job.
- Claim closures.

*Company Profile :* Company has grown as a global leader in automotive
experience, building efficiency and power solutions. The company provides
innovative automotive interiors that help make driving more comfortable,
safe and enjoyable. For buildings, it offers products and services that
optimize energy use and improve comfort and security. Company also provides
batteries for automobiles and hybrid electric vehicles, along with systems
engineering and service expertise. Company has 136,000 employees in more
than 1,000 locations serving customers in 125 countries. Founded in 1885,
the company has its headquarters in Milwaukee, Wisconsin.
*Some details about company's businesses :
Automotive Experience :* Global leader in interior systems for light
vehicles including passenger cars and light trucks. Systems supplied include
seating, overhead, door, instrument panels, storage, electronics.
*Power Solutions :* World's largest manufacturer of lead acid automotive
batteries and developer of advanced battery chemistries. About 80% of
batteries sold through the automotive aftermarket and 20% are sold as
original equipment.
*Building Efficiency :* Leading full-line service provider of mechanical
equipment as well as systems that controlheating, ventilating, air
conditioning (HVAC), lighting, security and fire management in
non-residential buildings. Services include complete mechanical and
electrical maintenance. World leader in integrated facility management for
Fortune 500 companies, managing more than one billion square feet worldwide.


*Interested Candidates can send their resume at crdjobs@gmail.com** with
current salary and subject "Asst. Manager / Manager Warranty Administration
- CRD/- 2367" at the earliest.*

If you know someone with the above profile, please suggest him / her to send
his / her resume at crdjobs@gmail.com with the above details. You may
forward this e-mail to your friends, relatives, colleagues who may
be interested for the above job-opportunity.

*Thanks and regards,*
**
*M. R. Singhal*
*Management & Placement Consultant*
*Centre for Right Direction,*
24, Niyoshi Park-2,
Sanghvi Nagar, Aundh,
Pune-411007, India
Phone : 020-25888757 / 25880170
Fax : 020-25888757
E-mail : crd@vsnl. com
Web-site : http://www.crdindia. com
Business Partner of GradFirst : http://www.gradfirst.c om
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