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Email: Thomas ***** **Thomas@keeninfotek.com* *****
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*REQUIREMENT DETAILS :-**
**
**Position: SYSTEM ADMINISTRATION ( Nice Perform Call Monitoring
System )*
Location: Atlanta , GA
Duration: 4 Months+
Rate: Competitive
Responsibilities:
*Work with various business associates engaged in the daily care and feeding
of the NICE system.* Primary duties will include ensuring all call center
agents are receiving recordings and that all technical infrastructure needed
to support the *NICE systems* are functional and monitored to alert in the
event of failure.
Outcome:
Provide a more stable and predictable NICE operational environment for the
call centers.
*Required Skills: *
Candidate should have two years experience with the Nice Perform Call
Monitoring System, preferred version 3.0. In addition, they should have a
solid working knowledge of Windows 2003 Server, working knowledge of
Microsoft SQL 2005 and working knowledge of Avaya PBX. The emphasis is on
Nice Perform System and Windows 2003.
*Preferred Skills: Nice Perform System and Windows 2003** *
*Years of experience: 3-5 *
*Soft Skills Needed *
Must have effective written and verbal communication skills. The ability to
understand organizational dynamics and procedures is needed. Specific focus
on attending to, and communicating the status of, business priorities.
*
**Thanks & Regards*
*Thomas Fedrick
**Recruiting Specialist "IT Services"*
*[image: cid:image001.jpg@01C90F77.7F01D080]*
*710 E || Ogden Ave || Suite #110 || Naperville || IL 60563 ||
Ph: 630-225-7137 || Fax: 630-206-0325
*Thomas@keeninfotek.com || www.keeninfotek.com
http://www.linkedin.com/in/thomasfedrick
*[image: Standard Business Partner emblem]*
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