Asia Jobs Vacancy: Vacancy Ecommerce Content Specialist in Alpharetta, GA

Friday, 26 June 2009

Vacancy Ecommerce Content Specialist in Alpharetta, GA

Ecommerce Content Specialist

3 Month Contract

Alpharetta, GA

No 3^rd party

Local Candidates only

Job Description

The Ecommerce Content Specialist will be responsible for understanding and maintaining the Ecommerce content catalog for multiple websites. You will be in charge of maintaining relationships with geographically diverse marketing and sales management teams. Also perform operational and development tasks in support of the online service, other web services and online products.

Responsibilities

The individual selected for this position will be responsible for the following:

Assume complete ownership for assigned areas and be responsible for the pricing and presentation as displayed to consumers
Keep the product/service specifications, pricing and additional information up-to-date for assigned areas of our website
Ensure accurate and coherent product and service content on the websites
Maintain content integrity on websites, conducting random monitoring of live site content
Solve problems and develop solutions to content issues and customer satisfaction concerns
Maintain communication between the sales and marketing teams pricing and presentation
Post content on the website within SLA requirements, in accordance with the overall design and content strategy
Add, remove and edit information on a daily basis
Maintain and implement changes and updates to product descriptions, prices, images, and specifications reflecting latest promotions and offers
Perform Legal Audits per Cox Customer Legal and Regulatory Guidelines as well as FCC/FTC Regulations
Provide regular updates to management
Develop procedures for adding/editing product content and maintaining a system of notifications
Develop procedures for measuring successes and challenges in both external implementations and internal processes
Report on and provide detailed analysis on SLA timeframes

Experience and Qualifications

Team player who can work independently with minimal Supervision and demonstrate initiative, ability to prioritize tasks, follow up as needed, and meet established SLA deadlines
Capable of managing multiple tasks and working cross functionally with other departments
Commitment to quality, organization, and attention to detail
Ability to quickly grasp business concepts and processes, including the company's supply chain, Ecommerce and inventory management operations
Excellent listening, verbal, and written communication skills with ability to be effective at all levels of the organization
Understanding of Internet operations and content production is essential
Strong reasoning/problem solving and analytical skills
Computer and technically savvy
Associate, BA/BS degree or equivalent work experience required
Background in Business Analysis and/or Marketing recommended
Recommended 2-3 years work experience in a detail-oriented position, preferably in the Ecommerce industry
Certified in or familiar with Six Sigma Processes