Tuesday 23 February 2010

SINGAPORE BASED - Data Delivery Support Analyst (Financial Services)

Quinnox Solutions Pte. Ltd. specializes in providing search and recruitment services. We pride ourselves in delivering effective human capital solutions in the diverse field of Technology based on our keen perception of both our clients' business needs and candidates' career aspirations.

DATA DELIVERY SUPPORT ANALYST (Financial Services) - based in Singapore

Our client is a multinational company from US. They are the market leader of hedge fund administration

Position overview
This position requires a blend of technology skills in a financial environment. The incumbent will need to have a strong financial markets background coupled with technology exposure. This position focuses on insuring that data coming into and going out of company applications is accurate and complete. It will entail supporting both company traditional month end application, and it's Front to Back application. Working with a global team of Data Delivery Support Analysts, this individual will be responsible for daily aspects of the trading lifecycle for clients located around the world. Based on time zones, Data Delivery Support Analysts will pick up support for all clients and insure that the appropriate operational tasks are completed. Open tasks will be passed to the next shift in another time zone.

Collectively, this group is responsible for insuring that client trading data is flowing as expected when new interfaces are implemented or new clients go live.
Loading, correcting and verifying trade files to insure all activity is correctly reflected in the appropriate company applications.
Produce extract files for brokers, clients and third party vendors including verification of any changes that have been implemented for accuracy and perform general file spot checks to insure overall quality.
Investigate missing files or data problems with inbound or outbound files.
Talk with external parties to discuss data problems. This would include clients, vendors, brokers, counterparties and banks.
Be the escalation point when data problems are encountered and external interactions are necessary.
Create, maintain and enhance a repeatable process to insure a quality experience for each client of company.
Ensure successful delivery and customer satisfaction as well as management of service expectations including work products, timing, and value to be delivered.

Requirement

Candidates must have experience in the Financial Markets environment.
Candidates must have demonstrated ability to work with external clients, vendors and brokers as well as developing good working relationships with each of these groups.
Candidates must have good problem solving skills. They will be required to research problems reported by their user community to determine if an actual problem exists or additional training is required. When actual problems exist, they need to, as appropriate, recommend workarounds until an actual resolution can be implemented.
Candidates must have the ability to explain difficult concepts to users in terms that they can easily understand. This should include developers, technical users and non-technical users.
Candidates must understand a wide range of financial products and it would be desirable if they understand strategies that a hedge fund might use. Working knowledge of trading, risk and processing characteristics of equity, fixed income and OTC products.
Candidates must have strong knowledge of the financial services industry, its products and practices, and a strong interest in further development and learning.
Experience in either middle office or back office operations for a financial services organization is desirable.
Candidates must have an affinity with Information Technology, technology knowledge and a willingness to learn.
Strong working knowledge of Microsoft Word and Excel.
Support system testing and beta programs.

To Apply:

Please submit your updated resume in MS Word format to resume@quinnox-solutions.com
Please indicate your availability, current and expected salary
We regret that only shortlisted candidates will be notified

Job reference in jobsdb: http://www.jobsdb.com/SG/EN/Search/JobAdSingleDetail?jobsIdList=400003000019028

For further info about our company and services you can visit www.quinnox-solutions.com



Regards,
Lita Rosalia | Quinnox Solutions Pte. Ltd.
40B Carpenter Street

Singapore 059919

DID: 65-6435 9027

www.quinnox-solutions.com

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