Qatar Airways Vacancy RESERVATION And TICKETING AGENT

If you are looking for a challenging career which carries a competitive remuneration package and benefits associated with the industry, this is the place for you. Qatar Airways invite applicants for the following position to be based in Jakarta, Indonesia:
 
RESERVATION & TICKETING AGENT
 
Responsibilities:

•  Provide excellent customer service through telephone or in person in order to achieve customer satisfaction;
• Record and process reservations made by telephone / fax / e-mail, provide accurate fare quotes, issue tickets and answer inquiries from passengers;
•  Create maximum awareness of Qatar Airways' products and services.

 
Requirements:

•  University graduate majoring in Tourism or Hotel Management. Minimum 1 year working experience in travel industry with basic knowledge of IATA standard Reservation & Ticketing Procedures.
• Must have excellent verbal & written communication skills in both English and Bahasa Indonesia. Another language will be an advantage.
• Excellent computer skills (Familiar with Amadeus Reservation & Ticketing system, Microsoft Office Programs), CRS/GDS knowledge will be an advantage.
• Have fair knowledge of World Geography.
• Good interpersonal skills and service oriented.
• Ability to work in a dynamic environment.
• Willing to work on shifts.
• Fresh graduates/Entry level applicants are also encouraged to apply.

 
Please send your resume to rhersono@id.qatarairways.com before 18th March 2011 closing date for CV submission.
 
Note: only shortlisted candidates will be notified.