1. Delivery Head
Designation: AGM Level
With the growing number of clients, it is important to create a Delivery Head position, who will have the overall responsibility of entire operations including front offices. The profile requirements are: -
a. At least 8 to 10 years of experience in managing large number of employees in BPO environment.
b. Experience in managing Life Insurance processes in BPO sector would be given preference.
c. High degree of planning and cost management skills.
d. Good communication skills and leadership qualities.
e. The candidate should have strategic level of thinking in setting up systems, working out for alternative models of various clients, high adaptability to new processes, migration skills and IT awareness
f. Experience in a non-voice processing in financial sector would be an added advantage.
g. The position will report to Business Head.
Salary range 10- 15lacs
for Nidhi Reddy Consultants
Phones: 91_44_24919977, 24917033, 24918605