Immediate vacancy Kuala Lumpur.

 

Our client dealing with mobile messaging gateway and mobile messaging solutions, their services cater to different stakeholders of the mobile industry namely mobile operators, solution providers, application developers, content providers, and system integrators - as well as to any companies who wants to leverage on the mobile channel, ranging from banks, airlines, television networks and retail stores, among many others in different industries.Global mobile messaging network provider. They have 10 regional office: Brunei, China, Hong Kong, Indonesia, Malaysia, Philippines, Singapore, Taiwan, Thailand, Vietnam.

Location: Jalan Tun Razak, Kuala Lumpur.
Official working hours: Mon - Fri, 9am to 6pm

1) Product Manager

The Product Manager is responsible for both products planning, managing the product throughout the product lifecycle, gathering and prioritizing product and customer requirements; and defining the product vision to deliver winning products. As Product Manager, you will contribute to the product line. This extends from increasing the profitability of existing products to developing new products for the company. You will build products from existing ideas, and help to develop new ideas based on your industry experience and your contact with customers and prospects. You must possess a unique blend of business and technical savvy; a big-picture vision, and the drive to make that vision a reality. You must also enjoy spending time in the market to understand their problems, and find innovative solutions for the broader market.

Responsibilities:

1. Search & Justify the introduction & implementation of a new Technology/Product

2. Define the product strategy and roadmap

3. Deliver MRDs (Market Requirement Documents) and PRDs (Product Requirement Documents) with prioritized features and corresponding justification

4. Define the Product Vision & Conceptualization

5. Design Product Flow

6. Be familiar with the Product Development Life Cycle

7. Be an expert with respect to the competition

8. Perform extensive initial research (primary & secondary)

9. Articulate product benefits, product info, use cases

10. Continuously enhance the product, add modules & functionality

11. Work with external third parties to assess partnerships and licensing opportunities

12. Run beta and pilot programs with early-stage products and samples

13. Act as a leader within the company

14. Provide training to internal & external parties

15. Run & manage product show cases

Requirement:

- Degree / Diploma in any discipline
- Minimum 2 â€" 3 years in relevant experience
- Good command in spoken and written English
- Good PR and meticulous
- Good understanding of the SDLC
Budget:
Salary : RM5000 â€" RM6000
Petrol & Hp Allowance

2) Technical Writer

The candidate should understand customer requirements via BRS from the product managers & system compliance from the engineers; then articulate and create documents that assist in the comprehension of the users:

· User/Training Guides
· User/Training Manuals
· Product Information/Sheet (Prod Intro & Features)
· Data Sheet (Performance)
· Help files incl HTTP eHelp
· API document accuracy
· Product Pre-Commercial & Release Notes

The candidate should also assist in the creation of sales tools & collaterals.

All documents should be composed in a user friendly manner & easily comprehensible by the non-technical audience.

Basically the candidate should be able to bridge between a Technical Problem and providing a Business solution or a Business Solution to a Technical Problem. Hence the candidate should be able to test for feature functionality and its intended working flow

Therefore, the candidate should also be the main coordinator who also performs the UATs (including Beta Launches where necessary). To coordinate with PMO/TD in preparing test cases and coordinate, signoff & report on test results.

Responsibilities:

- Understand project requirements; develop documentation plans whilst working closely with project managers and engineers.

- Work with management to identify and prioritize documentation projects.

- Create and maintain user guides by being involved in interviewing product managers, QA engineers, software engineers and matter experts.

- Use existing information models to develop structured content.

- Develop appropriate processes and technical illustrations (so that it’s understandable by the non-techy, ie commercial audience)

- Drive documentation reviews and approval processes.

- Work to provide error-free and technically accurate documentation that is consistent across subject areas.

- Drive & perform UATs for all products

- Plan & drive Beta Launches where necessary

Requirement:
- Degree / Diploma in any discipline
- Minimum 3 â€" 5 years in relevant experience
- Good command in spoken and written English
- Good PR and meticulous

Budget:
Salary : RM4000 â€" RM5000

3) Junior Infra Engineer

Responsibilities:

× Provides real-time server/network troubleshooting & fixing
× Perform server maintenance, system installation, system documentation
× Perform server patch management
× Assist to maintain and support server / network
× Assist in server change management rollout

Requirement:
× At least 1-2 years of working experience in system/network trouble shootings.

× Knowledge in Windows System Administration (windows 2003, windows 2008, windows cluster environment)

× Knowledge in setting up server virtualization (Vmware, Hyper-V)
× Excellent logical analysis skills and problem solving.
× Attention to detail.
× Self driven.
× Good communicator and interpersonal skills
× High levels of initiative
× Work independently, with a high degree of responsibility
× Work well under pressure and to meet deadlines
× Self-starter, able to work with minimal supervision
x Candidates with MCSE/CCNA/CCNP certification will be added advantage

Budget: Salary RM2500 â€" RM3000

4) Engineer, Development:

Responsibilities:
× Participates in all various stages of software development.
× Design & develop applications.
× Deliver well implemented applications.
× Work closely with IT Project Managers, DBA, Business & Marketing Consultants and External Clients.
× Solve technical problems that arise.

Requirements:
× At least 2 year experience involving web application programming using .NET 3.5.

× Passion working with codes.

× Knowledge on Service Oriented Architecture & Web Services.

× Console based, MSMQ, WCF experience would be an advantage.

× Must possess excellent interpersonal skills as well as a strong command of the English language, both verbal and written.

Budget:
Salary : RM3,000-RM5,000, depending on experience and certification

5) Client Support Engineer (24/7):

Responsibilities:
× Handle customers’ enquiry via phone, e-mail or face-to-face, providing effective technical support to customers.

× Conducts hardware, network & application monitoring
× Diagnose hardware, network & application faults
× Troubleshoot and solve technical problems
× Ensure systems uptime and provide accurate reports

Requirements:
× At lease 1 year relevant industry experience
× Diploma/BSc Computer Science or relevant IT degrees
× Experience in Network monitoring and troubleshooting skills, tolerates high pressure from demanding clients, passionate about problem identification & fixing

Budget:
Salary : RM2000 â€" RM3000

6) Front Desk Assistant

Responsibilities:
1. Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.

2. Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.

3. Answers questions about organisation and provides callers with address, directions, and other information.

4. Monitors visitor access and issues passes when required.
5. Updates meeting rooms booking.
6. Receives, sorts, and routes mail and fax.

Requirements:
× Diploma or equivalent in any discipline
× At least 2 years working experience in hospitality industry.
× Courteous phone etiquette.
× Cheerful, pleasant personality, good interpersonal skills and a strong sense of commitment.
× Excellent spoken skill in English and Bahasa Malaysia.
× Knowledge in Mandarin is an added advantage.
× Computer literate.

Budget:
Salary : RM2000 â€" RM2500


7) Engineer, Development

Responsibilities:
× Participates in all various stages of software development.
× Design & develop applications.
× Deliver well implemented applications.
× Work closely with IT Project Managers, DBA, Business & Marketing Consultants and External Clients.
× Solve technical problems that arise.

Requirements:
× At least 2 year experience involving web application programming using .NET 3.5.
× Passion working with codes.
× Knowledge on Service Oriented Architecture & Web Services.
× Console based, MSMQ, WCF experience would be an advantage.
× Must possess excellent interpersonal skills as well as a strong command of the English language, both verbal and written.

Budget:
Salary : RM3,000-RM5,000, depending on experience and certification.

8) Legal Executive

Responsibilities:
× Responsible to assist the Head of Corporate Affairs in legal & company secretariat matters.
× Responsible for first point of contract vetting.
× Liaison with the counsels.
× Keeping track with litigation matters.
× Keeping records and attending to regional secretariat matters.
× Assist in any other assignments given by the Head of Corporate Affairs or Management of the Company.

Requirements:
× Degree in Law
× Minimum 2 years relevant experience in legal and company secretariat fields.
× Those who are experience working in Telco or IT Software Companies with regional assignments will have added advantage.
× Good command in spoken and written English and Mandarin
× Good computer skills.
× Good communications and interpersonal skills.
× Good working attitude, resourceful, mature, pleasant.

Budget:
Salary : RM2,500-RM4,000, depending on experience


9) Project Consultant

Responsibilities:
× Responsible for managing multiple projects and all phases of project implementation
× Provide consultancy to clients in terms of cost effectiveness and best practices of project implementation
× Communicate project issues to relevant stakeholder and resolve them in a timely manner
× Identify project risk and execute action plans to mitigate.

Requirements:
× Degree in IT / Telecommunication or any discipline
× Minimum 2 years relevant working experience in Telco or IT industry
× Good command in English, Mandarin and Bahasa Malaysia
× Able to handle multiple tasks simultaneously.
× Strong project management skills.
× Good communications and interpersonal skills.
× Meticulous and analytical and self-motivated

Budget:
Salary : RM2,500-RM4,000, depending on experience

Interested candidate, kindly submit latest c.v. to cecilia.chiang@gmail.com