Saturday, 14 March 2009

Oracle Helpdesk Agent

Dicetek (Sing) Pte Ltd. is looking for dynamic and committed
individuals who are prepared to join the growing demands of our MNC
client, as a:

Oracle Helpdesk Agent

Job Description

The candidate will provide level 1-2 support from 10am to 7pm, Singapore time.
· The candidate will manage calls, email received up from up
to 75 issues relating to all the 7 Oracle R12 modules, or Oracle E-
Business Suites (AP, AR, FA, GL, Cashbook, Purchasing, iprocurement
and inventory)

The candidate will log issues, prioritize issues according to guideline.
The candidate will address to level 1 operational clarification /
training issues.
The candidate will escalate to level II support according to guidelines

Job Requirements

The candidate must have at least one year related experience in
support/helpdesk in Oracle E- Business Suites
The candidate must be available for the face-to-face interview

The candidate must have excellent written and verbal communications skills.
The candidate must be detail-oriented with a quality focus.
The candidate must be self-motivated and have excellent follow-through.

Please send your resume to stating the following:
Total Experience
Relevant experience
Current Salary
Expected Salary
Availability Period
Visa Status

If not interested at the moment, we appreciate if you can pass along
the openings to your friends or colleagues. We do pay referral fees

No comments:

Post a Comment

Subscribe via email

Enter your email address:

Delivered by FeedBurner