individuals who are prepared to join the growing demands of our MNC
client, as a:
Oracle Helpdesk Agent
The candidate will provide level 1-2 support from 10am to 7pm, Singapore time.
· The candidate will manage calls, email received up from up
to 75 issues relating to all the 7 Oracle R12 modules, or Oracle E-
Business Suites (AP, AR, FA, GL, Cashbook, Purchasing, iprocurement
The candidate will log issues, prioritize issues according to guideline.
The candidate will address to level 1 operational clarification /
The candidate will escalate to level II support according to guidelines
The candidate must have at least one year related experience in
support/helpdesk in Oracle E- Business Suites
The candidate must be available for the face-to-face interview
The candidate must have excellent written and verbal communications skills.
The candidate must be detail-oriented with a quality focus.
The candidate must be self-motivated and have excellent follow-through.
Please send your resume to email@example.com stating the following:
If not interested at the moment, we appreciate if you can pass along
the openings to your friends or colleagues. We do pay referral fees